Returns & Refunds
Because many of our products are created especially for you when your order is placed, we do not accept returns or exchanges for change of mind or other non-defective items.
Damaged, Defective or Incorrect Items
If your order arrives damaged, defective, or you receive an incorrect item, please contact us within 30 days of delivery. Include your order number and clear photos of the item and packaging so we can review the issue and arrange a replacement or refund when appropriate.
Order Issues
If you experience an issue with your order, please contact us before returning or shipping any item. Unauthorized returns may not be accepted.
Contact Us
For questions regarding an order, return, replacement, or refund, please contact: